PSSI’s Comprehensive Compliance Plan

Enhanced Ethics: PSSI’s Comprehensive Compliance Plan

Since the start of our compliance journey, we’ve made great strides in enhancing our processes, technology, and workplace culture. Here’s a look at the highlights of our compliance initiatives, spotlighting the proactive steps we’ve taken to strengthen our ethical foundation and drive compliance.

Corporate Governance

• Welcomed new CEO Tim Mulhere, bringing fresh perspective and guidance.
• Appointed Chief Compliance Officer Diego Alvarez, with 15 years of ethics and governance experience.
• Strengthened governance with an independent Board Chair and a dedicated Compliance Committee.

New Processes

• Introduced comprehensive training programs covering critical areas like Child Labor, Identity Theft, Human Trafficking, and Compliance.
• Provided 29 specialized training modules for sanitation hiring managers.
• Implemented an independent HR and Compliance structure overseeing all hiring operations.
• Conducted individual compliance audits and unannounced external expert-led audits.*

Culture of Compliance

• Launched a “Speak Up” campaign encouraging anonymous reporting of concerns.
• Committed to the “No Minors Pledge” for a safe and responsible workforce.
• Held regular townhall meetings for enhanced employee engagement and communication.
• Established a $10 million charitable fund to support community initiatives.
• Introduced our Code of Conduct and Ethics to guide ethical business practices.
• PSSI team members signed “18+ No Underage Workers Allowed” banners, reinforcing policy.

Enhanced Technology

• Streamlined I-9 processes for improved compliance and efficiency.
• Upgraded the Applicant Tracking System (ATS) for enhanced recruitment and onboarding.
• Maintained a steadfast commitment to E-Verify, SSNVs, and “IMAGE” Program best practices.
• Completed anti-identity theft screening for 100% of new hires